Incidents | Sunvoy Incidents reported on status page for Sunvoy https://status.sunvoy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/9be0d16efda17a8d195b1ef579be3f27.png Incidents | Sunvoy https://status.sunvoy.com/ en Job Queue recovered https://status.sunvoy.com/ Tue, 03 Jun 2025 23:06:46 +0000 https://status.sunvoy.com/#7f7108ddac0ffc038eae7d4c1b47213cdaf22a0d148c9f76245692ef6bd3ec7e Job Queue recovered Job Queue went down https://status.sunvoy.com/ Tue, 03 Jun 2025 23:01:11 +0000 https://status.sunvoy.com/#7f7108ddac0ffc038eae7d4c1b47213cdaf22a0d148c9f76245692ef6bd3ec7e Job Queue went down Job Queue recovered https://status.sunvoy.com/ Tue, 03 Jun 2025 22:02:40 +0000 https://status.sunvoy.com/#e3c76a7b9e608e2fdb1cd558316d18b860bb46a8fdd7d655fe33fd987759564d Job Queue recovered Job Queue went down https://status.sunvoy.com/ Tue, 03 Jun 2025 21:57:11 +0000 https://status.sunvoy.com/#e3c76a7b9e608e2fdb1cd558316d18b860bb46a8fdd7d655fe33fd987759564d Job Queue went down Job Queue recovered https://status.sunvoy.com/ Tue, 03 Jun 2025 21:21:44 +0000 https://status.sunvoy.com/#ad08a331ac22e3d3e3e4fe1f8b1e54cbadf4bf037971c6ad534648c820b701d7 Job Queue recovered Job Queue went down https://status.sunvoy.com/ Tue, 03 Jun 2025 20:55:15 +0000 https://status.sunvoy.com/#ad08a331ac22e3d3e3e4fe1f8b1e54cbadf4bf037971c6ad534648c820b701d7 Job Queue went down Job Queue recovered https://status.sunvoy.com/ Sun, 01 Jun 2025 16:55:05 +0000 https://status.sunvoy.com/#e5b23f0c5924c510ae4cc8c20beb5475999125d06dfd3d605be3c9ab7385f6b3 Job Queue recovered Job Queue went down https://status.sunvoy.com/ Sun, 01 Jun 2025 03:38:30 +0000 https://status.sunvoy.com/#e5b23f0c5924c510ae4cc8c20beb5475999125d06dfd3d605be3c9ab7385f6b3 Job Queue went down Job Queue recovered https://status.sunvoy.com/ Thu, 15 May 2025 20:52:22 +0000 https://status.sunvoy.com/#b1663b6fbaad1016a8c3ee02ad1cd4549a48078c8f19ef840f71897e6759aaea Job Queue recovered Job Queue went down https://status.sunvoy.com/ Thu, 15 May 2025 20:45:46 +0000 https://status.sunvoy.com/#b1663b6fbaad1016a8c3ee02ad1cd4549a48078c8f19ef840f71897e6759aaea Job Queue went down Job Queue recovered https://status.sunvoy.com/ Thu, 15 May 2025 20:42:14 +0000 https://status.sunvoy.com/#a933cab12a7200b0f98e8896e4451a404c7244135564360347603b360125fe19 Job Queue recovered Job Queue went down https://status.sunvoy.com/ Thu, 15 May 2025 20:33:45 +0000 https://status.sunvoy.com/#a933cab12a7200b0f98e8896e4451a404c7244135564360347603b360125fe19 Job Queue went down Job Queue recovered https://status.sunvoy.com/ Thu, 15 May 2025 20:24:17 +0000 https://status.sunvoy.com/#a4bd8251602c0946e25e84b0c2e9c4fc3239ebaeda1bd51747ca076a13379c31 Job Queue recovered Job Queue went down https://status.sunvoy.com/ Thu, 15 May 2025 20:15:46 +0000 https://status.sunvoy.com/#a4bd8251602c0946e25e84b0c2e9c4fc3239ebaeda1bd51747ca076a13379c31 Job Queue went down Job Queue recovered https://status.sunvoy.com/ Thu, 15 May 2025 20:12:14 +0000 https://status.sunvoy.com/#62e3cb96b30162d29921a2552774c854b94f27e84ba3ca43a0aab84a9d6faec1 Job Queue recovered Job Queue went down https://status.sunvoy.com/ Thu, 15 May 2025 19:27:53 +0000 https://status.sunvoy.com/#62e3cb96b30162d29921a2552774c854b94f27e84ba3ca43a0aab84a9d6faec1 Job Queue went down App recovered https://status.sunvoy.com/ Wed, 30 Apr 2025 06:42:23 +0000 https://status.sunvoy.com/#e1078e423febb4acd2090e66e51ab469e4ff9e895029ac66d189718595e8ab89 App recovered App went down https://status.sunvoy.com/ Wed, 30 Apr 2025 06:37:21 +0000 https://status.sunvoy.com/#e1078e423febb4acd2090e66e51ab469e4ff9e895029ac66d189718595e8ab89 App went down Enphase API outage https://status.sunvoy.com/incident/489142 Wed, 01 Jan 2025 09:21:00 -0000 https://status.sunvoy.com/incident/489142#9dc5c2d22b796330d4ae9ce75fda967ed674133694c4b143e0e6eaac41e82994 Enphase platform is back online. Enphase API outage https://status.sunvoy.com/incident/489142 Tue, 31 Dec 2024 16:17:00 -0000 https://status.sunvoy.com/incident/489142#cb2a1c17419f90e9f571bd1e7ce7f9833bccf43c814ab0366848917cc68aec05 We are temporarily experiencing problems connecting to Enphase servers. Enphase API outage https://status.sunvoy.com/incident/473886 Tue, 10 Dec 2024 13:35:00 -0000 https://status.sunvoy.com/incident/473886#b51cbd040e2b00f61a649f0bc5957cee37a8b3012cb43cec1069171eb0246199 Enphase has identified the root cause and fixed the problem. We are not seeing any more errors but will continue to monitor in case further action is needed. Enphase API outage https://status.sunvoy.com/incident/473886 Tue, 10 Dec 2024 10:36:00 -0000 https://status.sunvoy.com/incident/473886#25d06f779e43aee6aebc32280fbc819c9d18bd56849d404728bb50b44c3b41fc Enphase has confirmed timeouts and increased latencies and is still investigating the root cause. There was one issue due to migration of one of their microservices but they also have connectivity problems with their database which they are still investigating and developing a fix for. We will keep publishing updates here as soon as enphase makes them available. Enphase API outage https://status.sunvoy.com/incident/473886 Fri, 06 Dec 2024 21:01:00 -0000 https://status.sunvoy.com/incident/473886#8cbde5ec424301791d5cae260aff203cd39fa94a1ba1805931ce670a29c29ff7 Enphase currently appears to have an API outage (ongoing). We will update here as soon as it is resolved. Huawei Fusion unavailable https://status.sunvoy.com/incident/320235 Wed, 31 Jan 2024 18:57:00 -0000 https://status.sunvoy.com/incident/320235#496ce409820b7b8b727e89b8e4e6ffe07c2fbf67eaf81b6d20f20a2239a29c2c We have deployed a fix and all Huawei Systems should now again be operational Huawei Fusion unavailable https://status.sunvoy.com/incident/320235 Wed, 31 Jan 2024 08:16:00 -0000 https://status.sunvoy.com/incident/320235#38578243aeabe1e962f578949216553c23ae342cb0dde32b9b77c9ed0d29d428 Unrelated to [the previous incident](https://status.sunvoy.com/incident/316083) Huawei Fusion has done considerable unannounced changes to their internal systems which cause all data requests routed through Sunvoy to fail. We are investigating and assessing the situation and will develop a fix as soon as possible. Due to the large scope of changes this might take longer than usual. Huawei Fusion unavailable https://status.sunvoy.com/incident/316083 Mon, 22 Jan 2024 15:39:00 -0000 https://status.sunvoy.com/incident/316083#6b57ce6fd17cc2cf1ad652717cfc8b4f8d7587f3d4bce43aaa122578e8716ec4 We have put a temporary fix in place while we continue to investigate a more stable long term fix. Huawei Fusion unavailable https://status.sunvoy.com/incident/316083 Mon, 22 Jan 2024 07:41:00 -0000 https://status.sunvoy.com/incident/316083#584be755299eda7e989adff2d0d77ce89b251aaeeb360433d611777eeb34c026 The Huawei Fusion API is currently unavailable. We are working on deploying a fix but it might take a couple of hours as the problem is more involved than we initially anticipated.