Incidents reported on status page for Sunvoy https://status.sunvoy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/9be0d16efda17a8d195b1ef579be3f27.png https://status.sunvoy.com/ en https://status.sunvoy.com/ Thu, 19 Feb 2026 10:49:19 +0000 https://status.sunvoy.com/#5058c92bcb82ec5b95335ba4ef72018af7360dc19f33c3e75480073cdb94b7d7 App recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 10:48:14 +0000 https://status.sunvoy.com/#0728d360be3031344b179f79b1c937c043a4db4df1f5c702b0c9b2fe8eba5e4a Cache recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 10:47:52 +0000 https://status.sunvoy.com/#d72d23db3ca52f60ec22b50ea5cf7dc3ea4536d3e9e587e31dfb04ec6ef1c81d Database recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 10:47:38 +0000 https://status.sunvoy.com/#cd3dda7e162bf6135cf03849d5743cac661337591a33e8a3a6f9e2affa58c882 Job Queue recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 10:42:23 +0000 https://status.sunvoy.com/#0728d360be3031344b179f79b1c937c043a4db4df1f5c702b0c9b2fe8eba5e4a Cache went down https://status.sunvoy.com/ Thu, 19 Feb 2026 10:41:20 +0000 https://status.sunvoy.com/#5058c92bcb82ec5b95335ba4ef72018af7360dc19f33c3e75480073cdb94b7d7 App went down https://status.sunvoy.com/ Thu, 19 Feb 2026 10:39:54 +0000 https://status.sunvoy.com/#d72d23db3ca52f60ec22b50ea5cf7dc3ea4536d3e9e587e31dfb04ec6ef1c81d Database went down https://status.sunvoy.com/ Thu, 19 Feb 2026 10:34:11 +0000 https://status.sunvoy.com/#cd3dda7e162bf6135cf03849d5743cac661337591a33e8a3a6f9e2affa58c882 Job Queue went down https://status.sunvoy.com/ Thu, 19 Feb 2026 07:04:22 +0000 https://status.sunvoy.com/#4b4a580fb1f84edeeb64f2b97fe9e644dbc305d4d1afe275c670885e5d747746 App recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 06:56:58 +0000 https://status.sunvoy.com/#b26eded877f39e105651062a3d5f9b7478b5dde934c461bf290ddc7914967287 Cache recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 06:56:51 +0000 https://status.sunvoy.com/#85595db138c79b212117fc9bac5c0388eb88c8faa3b008c14112a03075832bd2 Database recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 06:54:40 +0000 https://status.sunvoy.com/#b631583c0c4e81f07e9093ba2e4d3e115207188e63f354dfa61fb84ca9e3f7c3 Job Queue recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 06:50:20 +0000 https://status.sunvoy.com/#4b4a580fb1f84edeeb64f2b97fe9e644dbc305d4d1afe275c670885e5d747746 App went down https://status.sunvoy.com/ Thu, 19 Feb 2026 06:46:22 +0000 https://status.sunvoy.com/#a312b672b9bc75a2b65eed990783c3381df4c91b5384f4c8b130cdbacdc3c965 App recovered https://status.sunvoy.com/ Thu, 19 Feb 2026 06:45:59 +0000 https://status.sunvoy.com/#b26eded877f39e105651062a3d5f9b7478b5dde934c461bf290ddc7914967287 Cache went down https://status.sunvoy.com/ Thu, 19 Feb 2026 06:45:51 +0000 https://status.sunvoy.com/#85595db138c79b212117fc9bac5c0388eb88c8faa3b008c14112a03075832bd2 Database went down https://status.sunvoy.com/ Thu, 19 Feb 2026 06:41:17 +0000 https://status.sunvoy.com/#a312b672b9bc75a2b65eed990783c3381df4c91b5384f4c8b130cdbacdc3c965 App went down https://status.sunvoy.com/ Thu, 19 Feb 2026 06:33:39 +0000 https://status.sunvoy.com/#b631583c0c4e81f07e9093ba2e4d3e115207188e63f354dfa61fb84ca9e3f7c3 Job Queue went down https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 13:15:00 -0000 https://status.sunvoy.com/incident/813511#dd5aed253a620b72146331d772a31d3ea61b3cee75fdf35bf384a93c4bb0c286 Service operation is restored. Our team continues to monitoring the infrastructure. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 13:15:00 -0000 https://status.sunvoy.com/incident/813511#dd5aed253a620b72146331d772a31d3ea61b3cee75fdf35bf384a93c4bb0c286 Service operation is restored. Our team continues to monitoring the infrastructure. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 13:15:00 -0000 https://status.sunvoy.com/incident/813511#dd5aed253a620b72146331d772a31d3ea61b3cee75fdf35bf384a93c4bb0c286 Service operation is restored. Our team continues to monitoring the infrastructure. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 13:15:00 -0000 https://status.sunvoy.com/incident/813511#dd5aed253a620b72146331d772a31d3ea61b3cee75fdf35bf384a93c4bb0c286 Service operation is restored. Our team continues to monitoring the infrastructure. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 13:15:00 -0000 https://status.sunvoy.com/incident/813511#dd5aed253a620b72146331d772a31d3ea61b3cee75fdf35bf384a93c4bb0c286 Service operation is restored. Our team continues to monitoring the infrastructure. https://status.sunvoy.com/ Wed, 28 Jan 2026 13:12:48 +0000 https://status.sunvoy.com/#e4ccb7276c14db6d8a83a89f855d7d3f6deef3dd70a634d99c27eb11d0a77c72 Job Queue recovered https://status.sunvoy.com/ Wed, 28 Jan 2026 12:51:07 +0000 https://status.sunvoy.com/#0dbfd62e0d457d4f1cc59acec4620b40ed78125c89feef0d7e528f84cf7cbebc Cache recovered https://status.sunvoy.com/ Wed, 28 Jan 2026 12:50:52 +0000 https://status.sunvoy.com/#6214522ab1e4678eb2d2d4acc00ee25e1f9dfbf15ca02ef8a63f351fb233eebc Database recovered https://status.sunvoy.com/ Wed, 28 Jan 2026 12:49:23 +0000 https://status.sunvoy.com/#90d6724cf4a1ff2f8b43a58fe0d577c655f5c31bc6fa6c13220a19bdcae541bb App recovered https://status.sunvoy.com/ Wed, 28 Jan 2026 12:19:04 +0000 https://status.sunvoy.com/#0dbfd62e0d457d4f1cc59acec4620b40ed78125c89feef0d7e528f84cf7cbebc Cache went down https://status.sunvoy.com/ Wed, 28 Jan 2026 12:18:59 +0000 https://status.sunvoy.com/#6214522ab1e4678eb2d2d4acc00ee25e1f9dfbf15ca02ef8a63f351fb233eebc Database went down https://status.sunvoy.com/ Wed, 28 Jan 2026 12:17:15 +0000 https://status.sunvoy.com/#90d6724cf4a1ff2f8b43a58fe0d577c655f5c31bc6fa6c13220a19bdcae541bb App went down https://status.sunvoy.com/ Wed, 28 Jan 2026 11:52:36 +0000 https://status.sunvoy.com/#e2bad2b7017d6585966fa9838eaec75ed48933e1eac583254a04c21fb81b1c27 App recovered https://status.sunvoy.com/ Wed, 28 Jan 2026 11:51:10 +0000 https://status.sunvoy.com/#f3af81e149b00636db50381615d88eea012166edbdb0112baaacfeac8ff2bf00 Cache recovered https://status.sunvoy.com/ Wed, 28 Jan 2026 11:50:57 +0000 https://status.sunvoy.com/#6a361c2ff68a3a1fbe5810398a24b30587bb91a746360db847d0e1fc932aa31b Database recovered https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 11:23:00 -0000 https://status.sunvoy.com/incident/813511#3244d45ea061bab81105ff98a5bbca62bfb5c1eda9ffaa68d9ffca351c058822 Sunvoy is experiencing problems with the internal infrastructure now, investigation is in progress. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 11:23:00 -0000 https://status.sunvoy.com/incident/813511#3244d45ea061bab81105ff98a5bbca62bfb5c1eda9ffaa68d9ffca351c058822 Sunvoy is experiencing problems with the internal infrastructure now, investigation is in progress. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 11:23:00 -0000 https://status.sunvoy.com/incident/813511#3244d45ea061bab81105ff98a5bbca62bfb5c1eda9ffaa68d9ffca351c058822 Sunvoy is experiencing problems with the internal infrastructure now, investigation is in progress. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 11:23:00 -0000 https://status.sunvoy.com/incident/813511#3244d45ea061bab81105ff98a5bbca62bfb5c1eda9ffaa68d9ffca351c058822 Sunvoy is experiencing problems with the internal infrastructure now, investigation is in progress. https://status.sunvoy.com/incident/813511 Wed, 28 Jan 2026 11:23:00 -0000 https://status.sunvoy.com/incident/813511#3244d45ea061bab81105ff98a5bbca62bfb5c1eda9ffaa68d9ffca351c058822 Sunvoy is experiencing problems with the internal infrastructure now, investigation is in progress. https://status.sunvoy.com/ Wed, 28 Jan 2026 11:09:02 +0000 https://status.sunvoy.com/#f3af81e149b00636db50381615d88eea012166edbdb0112baaacfeac8ff2bf00 Cache went down https://status.sunvoy.com/ Wed, 28 Jan 2026 11:08:52 +0000 https://status.sunvoy.com/#6a361c2ff68a3a1fbe5810398a24b30587bb91a746360db847d0e1fc932aa31b Database went down https://status.sunvoy.com/ Wed, 28 Jan 2026 11:07:27 +0000 https://status.sunvoy.com/#e2bad2b7017d6585966fa9838eaec75ed48933e1eac583254a04c21fb81b1c27 App went down https://status.sunvoy.com/ Wed, 28 Jan 2026 11:07:05 +0000 https://status.sunvoy.com/#e4ccb7276c14db6d8a83a89f855d7d3f6deef3dd70a634d99c27eb11d0a77c72 Job Queue went down https://status.sunvoy.com/ Sun, 25 Jan 2026 04:54:04 +0000 https://status.sunvoy.com/#cd44367fb8d4d1b313f2af73d400f9ec8c0b43811f4d13f6b23411f1a9952a46 Cache recovered https://status.sunvoy.com/ Sun, 25 Jan 2026 04:53:54 +0000 https://status.sunvoy.com/#044402819fb093fe36601f7c98ddc081c19f72331f2fabf95977d998b97da436 Database recovered https://status.sunvoy.com/ Sun, 25 Jan 2026 04:52:38 +0000 https://status.sunvoy.com/#ec4e19d60e1007d28862c918c5e4b0ded506fdd50cce7eb00389d5b5ed3e696d Job Queue recovered https://status.sunvoy.com/ Sun, 25 Jan 2026 04:52:21 +0000 https://status.sunvoy.com/#84d600d884597eabb0a1201ad073600cbb0a7ce1bfe61c5500f746820b60b5f6 App recovered https://status.sunvoy.com/ Sun, 25 Jan 2026 04:47:17 +0000 https://status.sunvoy.com/#84d600d884597eabb0a1201ad073600cbb0a7ce1bfe61c5500f746820b60b5f6 App went down https://status.sunvoy.com/ Sun, 25 Jan 2026 04:42:25 +0000 https://status.sunvoy.com/#cd44367fb8d4d1b313f2af73d400f9ec8c0b43811f4d13f6b23411f1a9952a46 Cache went down https://status.sunvoy.com/ Sun, 25 Jan 2026 04:39:50 +0000 https://status.sunvoy.com/#044402819fb093fe36601f7c98ddc081c19f72331f2fabf95977d998b97da436 Database went down https://status.sunvoy.com/ Sun, 25 Jan 2026 04:38:41 +0000 https://status.sunvoy.com/#ec4e19d60e1007d28862c918c5e4b0ded506fdd50cce7eb00389d5b5ed3e696d Job Queue went down https://status.sunvoy.com/ Fri, 23 Jan 2026 20:39:03 +0000 https://status.sunvoy.com/#221e41443ad7fb8c695b7b06a4383b22cf291330cd6767e8db08ea69e79b9f16 Cache recovered https://status.sunvoy.com/ Fri, 23 Jan 2026 20:33:27 +0000 https://status.sunvoy.com/#221e41443ad7fb8c695b7b06a4383b22cf291330cd6767e8db08ea69e79b9f16 Cache went down https://status.sunvoy.com/incident/806845 Sun, 18 Jan 2026 19:16:00 -0000 https://status.sunvoy.com/incident/806845#b43ec48dd08842823e88ba2e1711ecda1d28ede66f60e0809d1fac0f3aca5581 Maintenance is finished. https://status.sunvoy.com/incident/806845 Sun, 18 Jan 2026 16:40:00 -0000 https://status.sunvoy.com/incident/806845#ff8444df5baafb3e498ac4f9f9e9febdffdd5496746bc0498d496830d279946e Our technical team is performing maintenance on the Sunvoy's infrastructure. Some features (like email sending) might be unavailable for short time. https://status.sunvoy.com/ Mon, 12 Jan 2026 15:32:43 +0000 https://status.sunvoy.com/#31c7847f6e78357f4109544c4af55959a5599e99280672472e5bb19698b205d7 Job Queue recovered https://status.sunvoy.com/ Mon, 12 Jan 2026 14:53:46 +0000 https://status.sunvoy.com/#31c7847f6e78357f4109544c4af55959a5599e99280672472e5bb19698b205d7 Job Queue went down https://status.sunvoy.com/ Mon, 22 Dec 2025 11:19:19 +0000 https://status.sunvoy.com/#d1d131c8ffe2a358b7ba7f80a4d647ac224860c7d6110bbfc2d0c88471e9d09c App recovered https://status.sunvoy.com/ Mon, 22 Dec 2025 11:18:44 +0000 https://status.sunvoy.com/#14d1aeaee8801e13937f9fbd6ed1c50b28f9527e5ac91afe597385b741793373 Job Queue recovered https://status.sunvoy.com/ Mon, 22 Dec 2025 11:18:11 +0000 https://status.sunvoy.com/#5c351bbf8248f5590e58f19471f43df00fcc93fae9b1dda3ca45f556e96e47b1 Cache recovered https://status.sunvoy.com/ Mon, 22 Dec 2025 11:17:52 +0000 https://status.sunvoy.com/#6d953fc5274e35a062246e3c5c795969fb25c749a4db771643ec88a312a48b73 Database recovered https://status.sunvoy.com/ Mon, 22 Dec 2025 11:13:19 +0000 https://status.sunvoy.com/#d1d131c8ffe2a358b7ba7f80a4d647ac224860c7d6110bbfc2d0c88471e9d09c App went down https://status.sunvoy.com/ Mon, 22 Dec 2025 11:12:07 +0000 https://status.sunvoy.com/#5c351bbf8248f5590e58f19471f43df00fcc93fae9b1dda3ca45f556e96e47b1 Cache went down https://status.sunvoy.com/ Mon, 22 Dec 2025 11:12:00 +0000 https://status.sunvoy.com/#6d953fc5274e35a062246e3c5c795969fb25c749a4db771643ec88a312a48b73 Database went down https://status.sunvoy.com/ Mon, 22 Dec 2025 11:11:45 +0000 https://status.sunvoy.com/#14d1aeaee8801e13937f9fbd6ed1c50b28f9527e5ac91afe597385b741793373 Job Queue went down https://status.sunvoy.com/ Tue, 16 Dec 2025 19:55:36 +0000 https://status.sunvoy.com/#88953522f1ec52cafd62e7a4100d7d008bb6a5a1a8a8cc872205afb4a9a39fdd Job Queue recovered https://status.sunvoy.com/ Tue, 16 Dec 2025 19:54:04 +0000 https://status.sunvoy.com/#b72cef50814b88c7f8a37313e93ead598c8aa02077fe2e0717d9b969de2618e4 Cache recovered https://status.sunvoy.com/ Tue, 16 Dec 2025 19:28:23 +0000 https://status.sunvoy.com/#518150d859766f58ec87cafdabb8a2dafc04e2efa7b7e49f37c777c1e7a695eb App recovered https://status.sunvoy.com/ Tue, 16 Dec 2025 19:28:13 +0000 https://status.sunvoy.com/#b72cef50814b88c7f8a37313e93ead598c8aa02077fe2e0717d9b969de2618e4 Cache went down https://status.sunvoy.com/ Tue, 16 Dec 2025 19:22:45 +0000 https://status.sunvoy.com/#88953522f1ec52cafd62e7a4100d7d008bb6a5a1a8a8cc872205afb4a9a39fdd Job Queue went down https://status.sunvoy.com/ Tue, 16 Dec 2025 19:09:45 +0000 https://status.sunvoy.com/#48c8c912ec96547d61223d200b45c0da57f11f0ec80a78704fa1b0ca8bea7c89 Job Queue recovered https://status.sunvoy.com/ Tue, 16 Dec 2025 19:07:56 +0000 https://status.sunvoy.com/#518150d859766f58ec87cafdabb8a2dafc04e2efa7b7e49f37c777c1e7a695eb App went down https://status.sunvoy.com/ Tue, 16 Dec 2025 19:03:09 +0000 https://status.sunvoy.com/#48c8c912ec96547d61223d200b45c0da57f11f0ec80a78704fa1b0ca8bea7c89 Job Queue went down https://status.sunvoy.com/incident/779087 Wed, 03 Dec 2025 18:59:00 -0000 https://status.sunvoy.com/incident/779087#5b06e3ec36053e022364eb0f07b2a4f9b60884fb89815903ff4bff7e59e950d6 Network service was restored. Our team continues to monitor the site performance. https://status.sunvoy.com/incident/779087 Wed, 03 Dec 2025 18:33:00 -0000 https://status.sunvoy.com/incident/779087#e485719b28260180efe157e94f0ffedab8b9a76ab036b4596698d3084bb2e055 We're experiencing slower load times due to 3rd-party servers being affected. This should be temporary. https://status.sunvoy.com/incident/489142 Wed, 01 Jan 2025 09:21:00 -0000 https://status.sunvoy.com/incident/489142#9dc5c2d22b796330d4ae9ce75fda967ed674133694c4b143e0e6eaac41e82994 Enphase platform is back online. https://status.sunvoy.com/incident/489142 Tue, 31 Dec 2024 16:17:00 -0000 https://status.sunvoy.com/incident/489142#cb2a1c17419f90e9f571bd1e7ce7f9833bccf43c814ab0366848917cc68aec05 We are temporarily experiencing problems connecting to Enphase servers. https://status.sunvoy.com/incident/473886 Tue, 10 Dec 2024 13:35:00 -0000 https://status.sunvoy.com/incident/473886#b51cbd040e2b00f61a649f0bc5957cee37a8b3012cb43cec1069171eb0246199 Enphase has identified the root cause and fixed the problem. We are not seeing any more errors but will continue to monitor in case further action is needed. https://status.sunvoy.com/incident/473886 Tue, 10 Dec 2024 10:36:00 -0000 https://status.sunvoy.com/incident/473886#25d06f779e43aee6aebc32280fbc819c9d18bd56849d404728bb50b44c3b41fc Enphase has confirmed timeouts and increased latencies and is still investigating the root cause. There was one issue due to migration of one of their microservices but they also have connectivity problems with their database which they are still investigating and developing a fix for. We will keep publishing updates here as soon as enphase makes them available. https://status.sunvoy.com/incident/473886 Fri, 06 Dec 2024 21:01:00 -0000 https://status.sunvoy.com/incident/473886#8cbde5ec424301791d5cae260aff203cd39fa94a1ba1805931ce670a29c29ff7 Enphase currently appears to have an API outage (ongoing). We will update here as soon as it is resolved. https://status.sunvoy.com/incident/320235 Wed, 31 Jan 2024 18:57:00 -0000 https://status.sunvoy.com/incident/320235#496ce409820b7b8b727e89b8e4e6ffe07c2fbf67eaf81b6d20f20a2239a29c2c We have deployed a fix and all Huawei Systems should now again be operational https://status.sunvoy.com/incident/320235 Wed, 31 Jan 2024 08:16:00 -0000 https://status.sunvoy.com/incident/320235#38578243aeabe1e962f578949216553c23ae342cb0dde32b9b77c9ed0d29d428 Unrelated to [the previous incident](https://status.sunvoy.com/incident/316083) Huawei Fusion has done considerable unannounced changes to their internal systems which cause all data requests routed through Sunvoy to fail. We are investigating and assessing the situation and will develop a fix as soon as possible. Due to the large scope of changes this might take longer than usual. https://status.sunvoy.com/incident/316083 Mon, 22 Jan 2024 15:39:00 -0000 https://status.sunvoy.com/incident/316083#6b57ce6fd17cc2cf1ad652717cfc8b4f8d7587f3d4bce43aaa122578e8716ec4 We have put a temporary fix in place while we continue to investigate a more stable long term fix. https://status.sunvoy.com/incident/316083 Mon, 22 Jan 2024 07:41:00 -0000 https://status.sunvoy.com/incident/316083#584be755299eda7e989adff2d0d77ce89b251aaeeb360433d611777eeb34c026 The Huawei Fusion API is currently unavailable. We are working on deploying a fix but it might take a couple of hours as the problem is more involved than we initially anticipated.